Privacy Policy

Introduction

Advisor Media Group LLC and its affiliate Advisor Media Group (Bangladesh) (collectively, "Advisor AI," "we," "us," or "our") respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered advertising platform and related services (collectively, the "Services").

This Privacy Policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws. It also meets the requirements of third-party platform policies, including Meta (Facebook) Platform Terms, Google Ads API Terms of Service, and other advertising platform requirements.

Information We Collect

1. Information You Provide Directly

• Account Information: Name, email address, password, company name, job title, and billing information when you create an account.
• Profile Information: Profile photos, preferences, and settings you configure.
• Brand Assets: Logos, brand colors, fonts, images, videos, and other creative materials you upload.
• Campaign Data: Ad copy, targeting preferences, budgets, and campaign settings you create.
• Communications: Messages you send to us, including support requests and feedback.

2. Information from Third-Party Platforms

When you connect your advertising accounts (such as Meta/Facebook Ads, Google Ads, TikTok Ads, LinkedIn Ads), we access certain data from these platforms to provide our Services:

• Meta (Facebook) Platform Data: Ad account information, campaign performance metrics, audience insights, and Page information. We access this data through the Meta Marketing API in compliance with Meta Platform Terms and Developer Policies.
• Google Ads Data: Campaign data, performance metrics, keyword information, and account settings. We access this data through the Google Ads API in compliance with Google Ads API Terms of Service.
• Other Advertising Platforms: Similar data from TikTok, LinkedIn, Twitter, and other connected platforms, subject to their respective terms and policies.

3. Automatically Collected Information

• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Usage Data: Pages visited, features used, actions taken, time spent, and interaction patterns.
• Log Data: IP address, access times, referring URLs, and system activity.
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies (see our Cookie Policy).

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Create and manage your account
• Provide AI-powered ad creative generation and optimization
• Manage and sync campaigns across connected advertising platforms
• Generate analytics, reports, and performance insights
• Enable Brand Memory features to maintain consistency across campaigns
• Process payments and manage subscriptions

AI and Machine Learning

• Train and improve our AI models for better ad creative generation
• Personalize recommendations based on your brand and preferences
• Analyze campaign performance to provide optimization suggestions
• Develop new features and improve existing Services

Communication

• Send account-related notifications and updates
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Notify you of policy changes and important updates

Third-Party Platform Data Usage

Meta (Facebook) Platform

Our use of data received from Meta APIs complies with the Meta Platform Terms and Meta Developer Policies. Specifically:

• We only access data necessary to provide the Services you have requested
• We do not sell Meta user data to third parties
• We do not use Meta data for purposes unrelated to our Services
• We implement appropriate security measures to protect Meta data
• We delete Meta data when you disconnect your account or as required by Meta
• We comply with all data use restrictions specified by Meta

Google Ads API

Our use of Google Ads API data complies with Google Ads API Terms of Service. We:

• Only use Google Ads data to provide advertising management services
• Do not share Google user data with third parties except as necessary to provide Services
• Implement Google's required security standards
• Provide clear disclosure of data practices to users
• Allow users to revoke access at any time
• Delete Google data upon account disconnection or user request

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services (hosting, analytics, payment processing), bound by confidentiality agreements.
• Advertising Platforms: To sync and manage campaigns on connected platforms (Meta, Google, etc.) as directed by you.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with continued protection of your data.
• Legal Requirements: When required by law, court order, or government request.
• Protection of Rights: To protect our rights, safety, or property, or that of our users.
• With Consent: When you explicitly consent to specific sharing.

We do NOT sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Secure authentication with multi-factor authentication options
• Regular security audits and penetration testing
• Access controls and employee training
• SOC 2 Type II compliance
• GDPR-compliant data processing

Data Retention

We retain your data for as long as necessary to provide Services and fulfill the purposes described in this Policy:

• Account Data: Retained while your account is active, plus 30 days after deletion for backup purposes.
• Campaign Data: Retained for 3 years for analytics and reporting purposes, unless you request earlier deletion.
• Third-Party Platform Data: Refreshed regularly and deleted when you disconnect the platform or close your account.
• Log Data: Retained for 12 months for security and debugging purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Restriction: Request restriction of processing in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent for processing based on consent.
• Disconnect Platforms: Revoke access to connected advertising platforms at any time.

To exercise these rights, contact us at policy@marketingadvisorai.com or through your account settings.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements with all sub-processors
• Compliance with EU-US Data Privacy Framework where applicable

Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or prominent notice on our website. Continued use of the Services after changes constitutes acceptance of the updated Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

For EU residents, you may also lodge a complaint with your local data protection authority.